Frequently Asked Questions about walks and online bookings:

Please reach us at wiggly.co.jhb@gmail.com if you cannot find an answer to your question.

What does the walk include?

On our walks, we focus on the dog’s breed and energy levels to set the pace. Some pups enjoy slow, leisurely strolls filled with sniffing and exploring, while others prefer high-energy outings with ball and frisbee games.

How do I include a second dog from the same household?

Pricing for walks is based on one dog. To book a second dog from the same household, please click on the Add on feature when booking. An additional dog will be charged at a lesser rate.

How does payment work?

Invoices will be sent the last week of the month and to be paid at month end. Banking details will be supplied on all invoices.

What happens if I need to cancel my walk?

We require at least 24 hours' notice for cancellations. Any cancellations made less than 24 hours before the scheduled visit may be subject to a cancellation fee.

Can I reschedule online?

No rescheduling of appointments can be done online. Please call, WhatsApp or email us!

What do I need to supply for my dog's walk?

Please ensure Dog(s) are ready to be collected at the scheduled time with their harness or collar and a lead. Toys and water will be supplied.

If I only have one dog, can I organize for my dog to join a group?

Yes, absolutely! Please rather WhatsApp or call us so we can arrange a group date for your dog instead of booking online.