Frequently Asked Questions

We provide services for dogs, cats, birds, and small animals such as rabbits, guinea pigs, and hamsters.

Yes, we do, however we are a very intimate day care with limited capacity and only cater to small to medium size breeds. Please get in contact with us to find out more! 

Yes, we offer overnight pet sitting in the comfort of your own home. Please contact us for more information.

If the Client plans to shorten their trip they must give WIGGLY & CO a minimum of 12 hours’ notice. Trips that are shortened by Clients will not be refunded. If the Client cancels their trip entirely a R250 handling fee will apply for all notifications less than 14 days prior to scheduled sits.

• Holidays: If Client cancels, the 50% deposit is non-refundable on all notifications 72 hours prior to scheduled sit. No refund on Holiday visits cancelled 72 hours or less before scheduled sits are to begin.
• If Client plans to lengthen their trip, they must inform WIGGLY & CO telephonically a minimum of 12 hours in advance of last scheduled pet sit date in order to be put back on the schedule. The Client agrees to pay all additional pet-sitting fees incurred promptly upon their return. 

Yes, we do require a deposit for all sits that are 7 days or longer. 50% deposit is required upfront and then 50% on completion of the job.

Yes, we do require doing a Meet and Greet. This allows us to introduce ourselves as well as get to know you and your Fur babies. This is the opportunity to discuss all requirements that you may have.

No! No client is required to supply food or meals to sitters unless otherwise organized.